Our return window is 30 calendar days from the day your order was delivered. After that we can't accept it as a standard return.
The window applies to both returns and exchanges, and it runs from delivery, not from the order date.
If you're outside the window
Contact us.
If the item is faulty
This article is about changing your mind. If something arrived damaged, faulty or wrong, that's not a return and the 30-day window isn't the relevant rule: see My product is damaged or faulty, or I received the wrong item, or something is missing from my order, instead.